Here are some relevant research reports in the field of ADR:
Mediation in the planning system. A research study by Michael Welbank, Nick Davies and Ian Haywood. Commissioned by the Department of Environment, Transport and the Regions, August 1998 
273 Kb 
407 Kb
The Central London County Court Pilot Mediation Scheme - Summary of Evaluation Report for the Lord Chancellor's Department by Professor Hazel Genn, 1998 28 Kb
The Leeds Combined Court Centre Mediation Scheme - Report by Barbara Colledge for Lord Chancellor's Department on the operation of the scheme 1 July 2000 - 31st August 2001. September 2001 54 Kb
Court-based ADR initiatives for non-family civil disputes: the Commercial Court and the Court of Appeal - Executive Summary of research report to the Lord Chancellor's Department by Professor Hazel Genn, 2002 27 Kb
Court referral to ADR: Criteria and Research, by Kathy Mack for the National ADR Advisory Council and Australian Institute of Judicial Administration, 2003 773 Kb
Seeking Resolution: the availability and usage of consumer-to-business alternative dispute resolution in the United Kingdom. A paper by Margaret Doyle, Katrina Ritters and Steve Brooke for the Department for Trade and Industry and the National Consumer Council, January 2004 823 Kb
Court-based Mediation: A preliminary analysis of the small claims mediation scheme at Exeter County Court - A Report prepared for the Civil Justice Council by Dr Sue Prince, March 2004 6295 Kb 2449 Kb
High Hedges Complaints: Prevention and Cure-Consultation Draft. A report published by the Office of the Deputy Prime Minister, 2004 302 Kb
The Use of Alternative Dispute Resolution (ADR) in Maryland Business: A Benchmarking Study, Maryland Mediation and Conflict Resolution Office and Maryland Chamber of Commerce, 2004 1198 Kb
Participatory Planning for Sustainable Communities: International experience in mediation, negotiation and engagement in making plans. A report commissioned by the Office of the Deputy Prime Minister 821 Kb 981 Kb
Resolving Civil Disputes: Choosing between out-of-court schemes and litigation - A review of the literature. Summary of research report for the Lord Chancellor's Department by Tamara Goriely and Tom Williams 22 Kb
